Powerful Sales Tips.
A small business requires sufficient rolling profit to continue production and operations. It also requires initial investment. The money that is spent to create, develop, run and expand the business with the expectation of future returns is called investment or capital. It has been analyzed that a business recovers its start-up cost in two years of inception and then starts bringing marginal profits. While you may have the best sales team in the market, there are some barriers to sales that every business faces. Today I am going to discuss some of the common sales barriers and try to suggest how to overcome them.
Wait Time
- In this case, the prospect may believe that they don’t have enough time to wait for a product or a resolution.
- This is a critical situation because it may lead to losing a sale.
- This kind of sale can be saved by offering home delivery, finding the product in the market and making it available for the customer, or taking the risk to pitch in another product with similar value and qualities.
Usability
- If the product is difficult to use, or an offer is made difficult to avail, the customer loses interest.
- The prospect may believe that their contribution will be too hard to manage.
- Since these objections are very common, anything that you can do to levitate them before the prospect considers the offer will make the sales process easier.
- Make your offers easy to avail and if a product is technically difficult to use, make your demonstration simple to understand.
Cost
- This is the most common barrier that a salesperson faces every day – cost too high.
- This barrier is best addressed by framing in value based selling.
- Highlight the qualities of the product to balance the cost factor.
Applicability
- It won’t work and it won’t work for me.
- This is best addressed via social proof.
- Show the prospect how customers just like them are already benefiting from your offer.
- The more a product is famous, has testimonials and stories, the better.
Overcoming Barriers
- The first step is to realise the importance of a sale.
- Customers tend to refer to people who have similar situations and needs, and the referral itself helps break down the objections.
- The best way to get around is to focus on your sales efforts on making your customers smarter by teaching them what you know about the product.
- Help them visualise what their involvement would look like if they decide to proceed.
Once you have the prospects attention and permission there are two possible tactics if they still have these objections.
- Convincing the prospect that the objection isn’t true.
- Convince the prospect that the objection is relevant.
Understanding
- The approach here used depends on the objection raised, but some combinations of framing, value based selling, education based selling, social proof and visualisation will usually do the trick.
- If the prospect still doesn’t buy, it typically means there is a power issue.
- Your negotiating partner may not have the budget or the authority to agree to your proposal.
- Always try to negotiate directly with the decision maker.
- That way if they refuse your offer, you know that it is because it wasn’t fit for them and you can move on to more promising prospects as quickly as possible.
Closing
- Ask one more time before closing the sale.
- It is not rude to persist; it is the sign of success and prosperity.
- Figuring out another way to circle back and reposition negotiations after being told “no” ultimately will make you a great closer.
- Continuing to ask in another way for a “yes” after being told “no” does not mean you did not listen.
- It only means you are more sold on your view than the other’s view.
- Each time you leave the customer to check on something, it creates doubt and uncertainty in their mind.
- Stay with the buyer.
- Your absence can create extend the closing time.
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