Technology has brought a drastic change in every field. Even for the corporate world, it’s imperiative businesses quickly acclimate to the latest development based on advanced technologies. And mobile applications are noticeably taking over the market like a storm.
Every business focuses on three basic concepts; boosting sales, building a reliable customer base, and improving the efficiency levels of the company. Mobile apps have helped in achieving these goals to a great extent. According to a survey, there’s an average of 2.7 billion smartphones in the world.
Here are the 8 best ways mobile apps are helping small businesses grow.
New Sale Generation
This is particularly relevant when it comes to eCommerce businesses that have limited the scope of their sales by conducting their business using only websites.
Now, it is high time that modern day businesses especially understand the kind of relationship that modern consumers have with their mobile phones.
Increase Visibility to Clients at All Times
In the US, the average person spends two hours a day on a mobile phone. Globally, there are more than one billion smartphones. Therefore, the fact that people spend more time on the phone over PC these days is great for businesses – if you adjust your marketing plan to match this shift.
If you have a mobile presence, then obviously your business will be exposed to many eyeballs. Your image, name and logo need to be seen when these people scroll, unlock, and do whatever they do on the go.
Enhance Your Accessibility
Mobile apps are easily accessible by users. Customers should feel secure to purchase and interact with your brand in a mobile environment.
If customers are satisfied using your app they will also suggest it to others. This will give you the mileage to remain a step ahead of your close competitors.
Make Your Brand More Human
Your mobile app can provide an added channel for customer service. With an increased connection to customers, your company feels more real to users.
Apps allow you to resolve customer questions, makes them aware of the discounts or offers you are providing, gives a platform to directly interact with the company and suggest services the way they want.
You will expand your customer base
Once your app is available on the different app stores and you’ve advertised it online, chances are a lot more people than your regular customers will find out about your product, which will most likely increase your sales. Mobile apps also can be integrated with social media; this means your app can help your business reach a larger audience online.
It can help you sell faster
If you have a certain product that you want to sell out before a certain time period, you can send “limited time” promotional coupons via your mobile business app to your customers. Such promotions encourage sales and will also provide publicity to your business.
Build a Stronger Brand
The more value you offer your customers, the more interest they develop in your brand. However, it is impossible to achieve a deep brand experience without deliberate branding efforts.
Here’s where branded mobile apps come in.
More than old-school brand marketing options such as TV or outdoor advertising, branded apps have proven highly effective in recent years.
Improve Customer Loyalty
A high customer retention rate is a major component of almost every successful business. It’s often possible to maintain a high retention rate by offering great value to your customers and ensuring that they’re always satisfied.
However, loyalty programs are a good way to take things a step further.
While running a loyalty program is a great idea, business owners often miss the mark and end up developing a program that is hard to join.
We have always emphasized the importance of having a good website for your company because it can act as your best tool for marketing and sales. A poorly designed website can repulse people from your business and can cause you to lose customers before you even have them. Get in touch with HyperEffects to work on creating, enhancing, and making the website of your company more user-friendly.